To Whom It May Concern-
I am writing to let you know of the outstanding services and positive experiences my mother, Mary, has had in her first five months at the Katella Senior Living Center in Los Alamitos, California. While it is never an easy thing to help your parent transition, by necessity of situation, from a home they’ve known for decades to an unfamiliar environment due to a loss of physical independence, I would like to commend Michele and her staff on the excellent job they’ve done since accepting my mother as a resident in late July of this year.
Although not completely unforeseen, my mother’s need for an assisted living situation happened unexpectedly and rapidly, and with me living on the East Coast and my sister living nearby our mom but with an extremely busy family life of her own, our need for a comfortable and caring new place she could call home was urgent. The warm and welcoming atmosphere, along with the friendly staff and reasonable affordability made Katella an easy choice for us. Our mom has acclimated well, and after a tenuous start while settling in, she is starting to gain both more independence and, more importantly, confidence to be more independent. The staff helped as necessary, as well as prodded as needed, urging our mom on to regain her drive and stamina. She very much enjoys the activities provided by the center, stimulating her and instigating new friendships.
With hope for the future,