All posts by Chris Chapman


Katella Senior Living Community Receives 2018 Best of Assisted Living Award from

LOS ALAMITOS, Calif., (Jan. 2, 2017)Katella Senior Living Community is proud to announce that they have been selected as one of the 2018 Best of Assisted Living Award Winners on, the largest ratings and reviews site for senior care and services in North America and Canada. is in their fifth year of hosting the Best of Senior Living Awards.’s Best of 2018 Award winners represent the best of the best of in-home care, assisted living, and other senior living providers, based on the online reviews written by seniors and their families. This exclusive designation honors the top one percent of senior care providers across the United States and Canada.

The annual Best of Awards tabulates over 150,000 family created reviews to find the highest quality care providers for this honor. Of the nearly 45,000 communities currently listed on, just over 1,600 were recognized with this prestigious award.

Katella Senior Living Community is one of the only winners in Los Alamitos, Calif., and regularly receives exceptionally positive reviews from their senior customers and their families.

“As’s ‘Best of Senior Living’ awards enters its fifth year of honoring the top family rated communities and care providers, we are proud to say that the bar has been raised.” said Eric Seifert, President and COO of “In order to ensure only the best communities and care providers win, we decided to make the criteria harder than ever and we saw over 1600 winners rise to the occasion. Each year we are more and more impressed with the quality of winners and look forward to spreading the word about these award winning organizations.”

To qualify for inclusion in the Best of 2018 Awards, care providers must have maintained an average overall rating of at least 4.5 stars while receiving four or more new reviews in 2017. Additional details and a complete list of award winners can be found on

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Katella Senior Living Recognized for Outstanding Customer Satisfaction

Excellence in Action award recognizes exemplary commitment to quality

 LOS ALAMITOS, Calif. (June 30, 2017) — Katella Senior Living today announced that it is one of three senior living communities in Orange County to receive the 2017 Excellence in Action award from National Research Corporation Health (NRC). The senior living community has been recognized specifically for exemplary customer satisfaction in assisted living. This honor, awarded exclusively to NRC clients, recognizes post-acute care communities that achieve the highest overall resident or employee satisfaction scores. The database is the largest source of long-term care and senior living satisfaction metrics in the nation.

“We are very proud to be recognized for reaching the top 10 percentile in the areas of willingness to recommend as a place to receive care, and appreciate our employees’ dedication to providing exceptional Platinum Service® for our residents,” said Michele Ortiz, executive director of Katella Senior Living. “The Excellence in Action Award reflects our ongoing commitment to our residents, their families, and our employees, and provides another valuable evaluation for families to use to select a senior living and health care community for their loved one.”

Qualifying skilled nursing, assisted living, and independent living communities must have completed a customer or workforce satisfaction survey in 2017. Winners must also have received a minimum of 10 responses (achieving a response rate of at least 30 percent). Their overall responses must have scored the organization within the top 10 percent of qualifying assisted living and independent living facilities and the top 20 percent of qualifying skilled nursing on either the question, “What is your recommendation of this facility to others?” or the question, “What is your recommendation of this facility as a place to work?”

“The Excellence in Action award remains a true testament to the overall quality being provided in today’s long-term care and senior living organizations,” said Rich Kortum, Director of Strategic Partnerships at NRC Health. “The recipients of this award continue to show the importance of focusing on what matters most to their residents, families, and employees. We are honored to partner with such high-performing organizations, and wish them continued success.”

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Katella Senior Living to Celebrate Grand Opening of its Memory Care Community

LOS ALAMITOS, Calif. (Jan. 18, 2016) – Large rooms with private bathrooms. Twenty-four hour, seven-day-a-week nursing. Outdoor patio. Spa room. Personalized care plans in a home-like environment. A staff devoted to the daily successes of residents with early to mid-stages of dementia.

That’s life at the 19-residence Pearl Garden memory care community, which is open to new residents today, January 18. Katella Senior Living held a Grand Opening Celebration on Thursday, Dec. 3.

The new memory care community is part of the Katella Senior Living Community, managed by national senior living and health care leader The Goodman Group.

Now offering memory care to go with independent living and assisted living, residents will have the opportunity to “age in place” at Katella as their health care needs change. The Medical Director and Director of Nursing and other staff recognize the value of each individual and help residents live dignified, well-rounded lives through personal pursuits and social activities.

Our caregivers working in memory care receive dementia and Alzheimer’s training and ongoing in-service continuing education to recognize and meet the residents’ specialized medical and emotional needs.

“We are excited to announce this extension of our offerings at Katella,” said Michele Ortiz, executive director of Katella Senior Living. “Our goal is to help families who struggle with balancing their lives while being caregivers. Pearls of Life is an innovative philosophy, enabling us to provide personalized care plans in a home-like environment. We look forward to focusing on the residents’ daily successes and new experiences.”

Katella is dedicated to providing exceptional service to residents through an unwavering daily commitment to its Platinum Service program. It is the community’s promise to each of its residents, families and everyone they serve to provide the highest quality service on a legendary scale. Katella will remain sensitive to the changing facets of dementia while also incorporating each resident’s life story, interests and preferences into a unique support plan.

“By engaging the residents daily in enriching activities that stimulate their senses, we are bringing about a better quality of life to our residents, while bringing peace and comfort to their families,” said Ashley Schulz, director of marketing for Katella Senior Living. “We all receive hands-on training in memory care so that families can rest assured that their loved ones are receiving the best care possible. We feel blessed to be able to help them through this journey.”

Supported by the close proximity of health services, Katella residents are assured quick and ready care at any level. On the same campus is Alamitos West Health Care Center, also managed by The Goodman Group, providing skilled nursing and rehabilitation services. The full-service Los Alamitos Medical Center is located across the street.

Katella is located at 3952 Katella Avenue, Los Alamitos. The community is approximately 10 miles northeast of Long Beach.

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